Virtual Assistant Services

With 20 plus years of marketing/public relations experience, Monica Burns (resume) is a hybrid author who has first-hand experience in the traditional and Indie markets. Here at Maroli Design Services we understand the craft, the process, and the end results. Best of all, we can help you do it in small steps when you’re on a budget. We help you set priorities.

Monthly Virtual Assistant Services

Need a more specialized type of assistance for social media ? Want to do a monthly newsletter with a little more content? Need help with updating your WordPress site? Our monthly rate lets you pick and choose each month depending on your needs.


Virtual Assistant Monthly Cafeteria PackagesPricing per month
Hourly rate for limited hours and/or special one-time projects
Monthly Plans are billed at $30 an hour. We do not discount for monthly hours below the 5-hour plan
5 hours of services, which includes an initial one-hour consultation free of charge.$150.00
8 hours of services, which includes an initial one-hour consultation free of charge.$240.00
10 hours of services, which includes an initial one-hour consultation free of charge.$300.00
15 or more hours of services, please contact us direct to discuss your needs and staff availability.$450.00

During our initial one-hour consultation (free) with you, we’ll hone in on what your immediate needs, and we’ll work out a plan that gives you the most bang for your buck.

  • Author Branding
  • Social Media Management (consistent branding across platforms)
    • Facebook Memes, general posts,
    • Twitter Programmed tweets w/graphics
    • Instagram scheduling, but posting done via client’s cell phone after software notification
  • Specializing in Newsletter Content, Creation, and Distribution
  • Specializing in Mailing List landing pages, drip campaigns, book setup in Instafreebie and Book Funnel
  • WordPress Website Maintenance/Enhancements including plugin recommendations with setup and maintenance. Skilled in Thrive Architect and intermediate CSS/HTML coding
  • Review Submissions and Tracking
  • ARC Distribution and Tracking
  • For items not listed, contact us

There are some things Maroli Design Services prefers to hand off to experts in their field. For the following tasks we can recommend vendors who hold to the same high quality standard we do. These include, but are not limited too:

Blog Tours
Facebook Ad Maintenance
Amazon Ads — we provide specialized keywords for use with a book, but ads require daily monitoring and tweaking, which can be up to an hour a day. It also requires authors to determine what bid they’re willing to make. Maroli Design Services can advise, recommend bid strategy, and assist with ad setup, but author takes responsibility for daily monitoring/tweaking of bids and keywords.

PageBreaker-150x16Monica Burns holds a B.A. in Mass Communications from the prestigious Mass Communications School at Virginia Commonwealth University (VCU), which is renown for being one of the best mass communications schools on the east coast.


Virginia Commonwealth University; Richmond, VA (1993 – 1997)
Bachelor of Science from School of Mass Communications; Public Relations/Marketing

University of Richmond; Richmond, VA (1999)
Management Institute Leadership Series Seminar – Understanding Yourself as a Leader

Management Development Program; Roanoke County, VA (2001-2002)
Organizational Leadership and Supervisory Skills


2012 – Present    Freelance SM Developer

  • Development of social media ads, banners, videos, and all forms of marketing content
  • Development of websites and their maintenance
  • Create, maintain, and grow mailing list of more than 5,000 subscribers
  • Creation and utilization of small business practices
  • Provide instruction to users on usage of various Microsoft Office products, social media, graphic design, upload of digital books to eReaders, and other technical issues various electronic mediums

2005 – 2011  Virginia Department of the Treasury; Richmond, VA – Executive Assistant

  • Address routine requests and questions on behalf of the State Treasurer, Deputy State Treasurer and Financial Policy Director, including regular interaction with the Governor’s Office, Cabinet Secretariats, General Assembly members, other Boards and Authorities, news media and calls transferred from main reception desk for difficult customers and/or requests for detailed knowledge about Treasury
  • Prepare correspondence, presentations, documents, spreadsheets and other materialACHIEVEMENTS
    Assisted and enhanced development of presentation instrumental in Virginia winning bid for the 2010 National Association for State Treasurers conference locationConverted bankruptcies documentation process into electronic format for ease of maintenance and distribution to Attorney General’s Office

2002 – 2005   County of Roanoke; Roanoke, VA – Project Manager/Information Technology

  • Implement a citizen inquiry system for the county, which involves providing customer service to all levels of County departments, staff and citizens
  • Act as IT department liaison to New Century Technology Council
  • Responsible for internal/external marketing and public relations for IT department
  • Grant research and writing
  • Implementation of various other technology
  • Provide one-on-one Microsoft Office and bulletin board training as required


  • Responsible for implementing citizen inquiry system three months ahead of schedule
  • Responsible for implementation and training users for a county-wide bulletin board
  • Wrote a winning award application for national Digital County of the Year award
  • Technology columnist for Virginia Review, a magazine for local governments

2000-2002    County of Roanoke; Roanoke, VA – Director of Community Relations

  • Manage media relations for locality, identify media opportunities and develop appropriate media releases, news alerts and constituent materials
  • Advise and implement media strategy for sensitive issues
  • Develop talking points for elected officials and senior management
  • Plan, coordinate, and manage various county special events
  • Responsible for content acquisition, development and organization of collateral materials for external customers
  • Coordinate community involvement and direct information dissemination
  • Co-host monthly television informational show aired on government access channel
  • Website design and maintenance; editor of primary county website


  • Planned and coordinated Grand Opening of Blue Ridge Parkway Visitor Center. Initiated invitation of U.S. Secretary of   Interior, Gale Norton, as keynote speaker
  • Received Western Virginia PRSA Summit Award for Best Special Event
  • Newsletter chairperson for Blue Ridge Chapter PRSA and production of Blue Ridge Views newsletter six times a year from 2001 to 2005

1998 – 2000   Virginia’s Center for Innovative Technology; Richmond, VA – Marketing Specialist

  • Responsible for content acquisition, development and organization of quarterly newsletter, distributed to external and internal customers
  • Wrote, designed and produced collateral materials for organization/regional marketing plan as well as client success stories for quarterly newsletter publication
  • Developed public relations material after identification of news media opportunities
  • Provided planning, coordination and logistical support for regional events
  • Assisted in identifying, researching, writing and production of presentations, booth graphics, signage and websites for organization and regional offices
  • Joint responsibility for organization’s website content, editorial review and updates

ACHIEVEMENTS  Acting Marketing Director during four-month (07/99 – 11/99)  personnel transition

  • Coordinated and provided logistical support for booth displays at August 2000 Governor’s Commission on Information Technology Commission meeting
  • Planned, organized and supported grand opening of regional office in Wise, VA
  • Planned, organized and supported five regional e-Commerce seminars
  • Public Relations chairperson for Richmond Tech Council’s 1998 ITEC exposition
  • Designed and developed Richmond Tech Council’s theme for 1998 ITEC exposition
  • Articles published in the Richmond Technology Council’s newsletter


Software:          Microsoft Office Suite 2010; MS Word Power User, Photoshop Elements, Adobe Acrobat, Movavi  Video Suite, Cyberlink PowerDirector Video Software as well as an extensive knowledge of browsers.

Programming:  HTML, CSS

Educational:    Assisted in software training seminars at Virginia Western Community College, Office America, and ETI of North America, Inc.